1. Information We Collect

We collect information to provide and improve our services to you.

Information You Provide Directly: When you use our quote quiz, contact us through a form, or otherwise interact with our website, you may provide personal information such as your name, phone number, email address, and details about the services you are interested in.
Information We Collect Automatically: When you visit our website, we may automatically collect certain non-personal information, including your IP address, browser type, device type, the pages you visit, the time and date of your visit, and referring website addresses. This helps us understand how our site is used and how to improve it.

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Services: To respond to your inquiries, provide you with a service quote, and schedule appointments.
To Improve Our Website: To analyze website traffic and user behavior so we can enhance the user experience and our service offerings.
For Communication: To send you updates, confirmations, or other information related to our services. We will only send you promotional communications with your consent.
For Advertising Measurement: To measure the effectiveness of our advertising and improve the relevance of ads shown to people interested in our services. This may include sharing hashed (cryptographically transformed) versions of your contact information with advertising platforms such as Google so they can confirm whether an ad led to a service booking. We do not share your contact information in its original readable form for advertising purposes.

3. Cookie Policy

A cookie is a small text file placed on your device by a website. We use cookies and similar tracking technologies to help our website function and to understand how you interact with it.

Essential Cookies: These cookies are necessary for the website to operate correctly. For example, they may remember your selections in the quote quiz as you move through the steps.
Analytics Cookies: We may use third-party services like Google Analytics to help us understand how users engage with our site. These cookies collect information anonymously about your visit, such as the pages you view and the time you spend on the site.
Advertising Cookies: We use Google Ads conversion tracking to measure whether clicks on our ads lead to service bookings. When you click on one of our ads, Google assigns a unique click identifier (GCLID) that we store temporarily and associate with any booking you complete. This helps us understand which ads are working and improve our advertising spend. No personal identifiers are stored in these cookies directly — only the anonymous click identifier.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. Please note that disabling cookies may affect some of the website's functionality.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We share your information only in the limited circumstances described below:

Service Providers: We share information with trusted third-party service providers who help us operate our website and business — including hosting, analytics, email delivery, and customer communication tools. These providers are permitted to use your information only to provide services to us and are bound by confidentiality obligations.
Advertising Partners: We share hashed (cryptographically transformed) versions of your contact information — such as your email address and phone number — with advertising partners, including Google, solely for the purpose of measuring the effectiveness of our advertising campaigns. The hashing process converts your information into a one-way code that cannot be reversed back into readable form. We do not share your contact information in its original form for advertising purposes, and advertising partners are contractually prohibited from using this data for any purpose other than measurement on our behalf.
Legal Requirements: We may disclose information when required by law, such as in response to a subpoena, court order, or other lawful request from government authorities.
Business Transfers: If TV Mount Services is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change via a prominent notice on our website.

You have the right to opt out of the sharing of your information with advertising partners at any time. See Section 6 ("Your Rights") for details.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.

6. Your Rights

Depending on your location, you have certain rights regarding your personal information:

Access, Correction, and Deletion: You may request a copy of the personal information we hold about you, request that we correct inaccurate information, or request that we delete your information. To exercise any of these rights, email us at [email protected] with your request and a way to verify your identity.
Opt-Out of Advertising Data Sharing: You may opt out of the sharing of your hashed contact information with advertising partners (described in Section 4) at any time. To opt out, email [email protected] with the subject "Opt Out of Ad Sharing" and include the email address and phone number you want excluded. We will process opt-out requests within 30 days.
California Residents: If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to request deletion, the right to correct inaccurate information, the right to opt out of the "sale" or "sharing" of personal information (including the advertising data sharing described in Section 4), and the right to non-discrimination for exercising these rights. To exercise any CCPA/CPRA right, email [email protected].
Response Time: We will respond to verified requests within 30 days (or 45 days for CCPA requests, as permitted by law).

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these other sites, and we encourage you to review their privacy policies.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to this Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this page periodically to stay informed about our privacy practices.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]